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Christmas Weaving Workshop Released & Pop Up Shops for Ethel & Joan Handmade Buttons and Knotted By Nish in December! See our Diary for more details...
SHIPPING
Should your order be much lighter, and therefore cost less, we will refund any difference taking into account packaging costs. It will vary from parcel to parcel but we will endeavor to return any excess shipping costs. It may not always be possible to refund some costs and we reserve that right. You will receive your Tracking Number on the day it leaves us - check your Spam folder if you don't receive it.
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Shopping from the USA & Canada
A warm welcome from Belfast! If you’re ordering from Folklore Yarns in the United States, here’s what to expect, from delivery times to tracking your parcel.
Dispatch and delivery
We usually dispatch orders within two days. Once dispatched, estimated delivery to the USA is 5–14 days.
Please treat this as an estimate rather than a guaranteed arrival date, especially if you’re ordering for a particular project or occasion.
Track your parcel
We use a tracked shipping service, so you can follow your parcel’s journey. Your tracking number is sent on the day your order leaves us. If you can’t find the email, please check your spam folder.
Shipping costs
US tracked shipping costs £22 for parcels up to 1kg and £25.50 for parcels from 1kg to 2kg. Review the shipping charge at checkout before completing your purchase. For orders over 2kg, please get in touch at hello@folkloreyarns.com before placing your order. We can provide a personalised shipping service and a quote tailored to your parcel.
Tariffs and import charges
US import duties and tariffs are paid upfront. If you have any questions about how these charges are covered for your order, please contact us before purchasing.
We’re happy to help
Need help choosing yarn for your next project, or have a question about delivery to the USA? Email hello@folkloreyarns.com. We’d love to help you find something you’ll enjoy making.
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Shopping from the EU
Ordering from Folklore Yarns in the European Union? Here’s a guide to dispatch, shipping costs and tracking your parcel.
Dispatch and delivery
We usually dispatch orders within two days. Delivery times vary by destination, so please get in touch if you’re ordering for a particular date.
Tracked shipping
We use a tracked service so you can follow your parcel’s journey. Your tracking number is sent on the day your order leaves us. If you can’t find the email, please check your spam folder.
Shipping costs
Our published EU tracked shipping prices are £14 for parcels up to 1kg and £15.50 for parcels from 1kg to 1.5kg. Please review the shipping charge at checkout before completing your purchase.
For orders over 2kg, contact hello@folkloreyarns.com before ordering. We can provide a personalised shipping service and a quote tailored to your parcel.
Customs and import charges
EU orders arrive with no extra charges.
Northern Ireland remains aligned with the EU Single Market for goods under the Windsor Framework, so goods moving between NI and the EU require no customs declarations, tariffs, or checks. This is why EU customers don’t face import duty or customs charges.
Need a hand choosing yarn or checking delivery details? Email hello@folkloreyarns.com and we’ll be happy to help.
